Quality & Documentation
Quality you can ask questions about.
We focus on careful sourcing, clear documentation, and honest answers about what we ship.
Quality focus
A short summary of how we think about quality across the catalog.
Sourcing standards
We work with vetted partners and apply careful evaluation criteria before adding any product to the catalog.
Documentation process
Batch identifiers and supporting documentation are maintained so we can respond to information requests quickly.
Testing transparency
When third-party testing is available for a product, we make that documentation accessible on request.
Available certificates
Certificates of Analysis we currently have on file. Don't see the one you need? Ask us and we'll get it for you.
No certificates are posted right now — request one and we'll send it over.
Frequently requested information
The topics researchers most often reach out about — feel free to ask for any of the following.
Batch documentation
Batch identifiers accompany each product so requests can be matched to the specific lot delivered.
COA availability when applicable
Certificate of Analysis documents are made available on request for products where third-party testing applies.
Storage information
Recommended storage conditions are shared at the time of shipment and available on request beforehand.
Request documentation
Send us the product name and batch (if known) and we'll respond within one business day.